Terms of quotation

This site quotes hotel linen; it does not take payment online. Anything below can be varied in a written quotation, and the quotation wins.

Quotations

Valid for 30 days from the date issued. Prices are per set, in USD, and exclude freight, insurance, duty and local taxes unless the quotation says otherwise.

Minimum order

50 sets per colour for bedding sets, 50 pieces per colour for towels, pillows, duvets and protectors. Two colours means 100. Replenishment and replacement orders start at 20 pieces per colour, priced above the first-order rate.

Samples

One full par sheet per room type, freight quoted separately. The sample cost is credited against the first order.

Lead time

25 days from deposit and specification approval, whichever is later. Volume above the automatic line’s capacity is scheduled in writing before the deposit is taken.

Payment

Set in the quotation, not on this site. Small orders can settle by PayPal. Nothing here is a payment page and no card data is collected on this site.

Quality and claims

Specifications follow commercial-laundry use, not retail. Report a defect within 14 days of arrival with the item, the quantity and photographs; we replace or credit after review. Shade variation between dye lots, and shrinkage inside the stated tolerance, are not defects.

Custom sets

A set built from your own room mix changes the piece count, and therefore the price and the lead time. It is quoted in writing before production starts.

Governing law

Contracts are governed by the laws of the People’s Republic of China, with disputes heard at the seller’s place of business unless the contract names another forum.